At Icelandic Odyssey, protecting our customers’ privacy and data security is of utmost importance. This Privacy Policy outlines how we collect, store, protect, and use user data in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Collection of User Data
We may collect personal information from our users through various channels, including our website, mobile applications, and communication platforms. The types of data we collect may include, but are not limited to:
- Name
- Email address
- Phone number
- Address
- Payment information
- IP address
- Device information
- Cookies and usage data
By providing us with your personal information, you consent to its collection and use as described in this Privacy Policy.
2. Storing and Protecting User Data
We implement appropriate technical and organizational measures to ensure the security and protection of user data. This includes encryption of data, regular security assessments, and access controls. We keep user data for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
3. Use of User Data
We collect and use user data for the following purposes:
- To provide and personalize our services to enhance the user experience
- To process and fulfill bookings and payments
- To communicate updates and inform users about our services
- To analyze and improve our website and services
- To comply with legal obligations
To further enhance user experience, we may utilize Google Analytics to collect traffic data on our website.
4. Users’ Rights to Their Data
As a user, you have certain rights regarding your data:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: If any of your personal information is inaccurate or incomplete, you have the right to request correction or update.
- Deletion: You can request the deletion of your personal information in certain circumstances, subject to legal requirements.
- Objection: You have the right to object to the processing of your personal information for direct marketing or other legitimate reasons.
To exercise any of these rights, please Contact Us using the contact details provided at the end of this Privacy Policy.
5. Data Security Measures
We take data security seriously and employ industry-standard security measures to safeguard user data. These measures include, but are not limited to, encrypted communication, regular security audits, access controls, and employee training on data protection.
6. Third-Party Data Sharing
We may disclose or share user data with trusted third parties to provide our services, improve user experience, or comply with legal obligations. These third parties may include:
- Payment processors
- Analytics providers
- Service providers assisting us with data storage, maintenance, and security
However, we will only share user data with third parties who abide by strict confidentiality and data protection standards.
7. Cookies
We use cookies on our website to enhance user experience and understand site traffic. By using our website, you consent to the use of cookies in accordance with this Privacy Policy.
8. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage users to review the Privacy Policy periodically.
9. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the protection of your data, please contact us:
Email: [email protected]
Address: Icelandic Odyssey Privacy Department, Reykjavik, Iceland
Note: This Privacy Policy is in compliance with international data protection regulations, including GDPR and CCPA, providing you with rights and transparency regarding your data.